Market management
Adhere to the customer oriented, service from the PCB manufacturer to PCB business transformation
The company's marketing work by the central market of unified management. The central market were set up sales department, operation Department and customer service department, specific functions: the sales department is responsible for the customer development and maintenance, operation Department is responsible for the negotiation, signing and follow up the daily orders, customer service department is responsible for the product after sale service and follow up key customer R & D projects and project department.
The central market, adhere to customer - oriented, is composed of client manager, customer service manager and business assistant with a reasonable team corresponding customer different window. With the support of information technology, the central market and the project department in close contact, through a professional customer service team to provide one-stop service for customers, to provide comprehensive solutions for customers, so as to effectively reduce the customer supply chain management and operation cost, and bring the maximum supply flexibility.
The central market through the construction of company website, in Google competitive ranking, in the PCB Industry Association Web site advertising, to participate in the PCB industry exhibition, SUMMIT held a forum, VIP forum, business technology production of magazines and other means, to expand product awareness and reputation.
Operation management
Operations Management: integration of resources, to optimize the supply chain system
Operation planning company's operation unified management by the central. The central platform is divided into central purchasing, central control, operation management and information center of the four part, in the support of information platform for the company's procurement, material control for unified operation, strategic management, effectively reduce the flow, optimize the supply chain, reduce the operation cost and management cost, mainly reflected in the following five hand:
①The establishment of the core suppliers management mechanism: to improve the ERP database of suppliers to carry on the division to the supplier by SPM, establish the core supplier management mechanism in the information support.
②The central purchasing cross collaborative management, supply chain optimization mainly through the core suppliers, supplier integration of remote with original, vendors to provide one-stop services, according to the central procurement standards for local supplier survey, audit and assessment, assessment of qualified supply resources, through supplier coordination and internal coordination to realize the central procurement cross collaboration management.
③The central control management mode for material: (1) inventory pull (reactive) management, such as the base /PP customer orders, purchase only when necessary; (2) the general material reduces the standby database management, reduce safety stock; (3) the fine control, for individual materials such as: gold ball, copper, copper oxide powder, drill, dry film to product model calculation, comparison of actual consumption theory consumption regulation. The spare parts spare parts consumption: control, tracking consumption rationality and equipment department coordinate the spare parts consumption data and reduce the standby database.
④The operations management: insights into massive data, provide improvement strategy department support as the company's PCB business, operation management, mainly through the external information and internal information management and analysis of data for management, continuous improvement to provide suggestions of production units, at the same time the performance appraisal of the production units and functional departments. Company set up three big operation evaluation system, namely the client evaluation system, operation terminal evaluation system and financial evaluation system. The client evaluation system mainly by the central market of business oriented, customer oriented, the QDS three index to the production units and functional departments; operation terminal evaluation system mainly consists of operation and management of performance appraisal department led, mainly to the factory and all functional departments proposed the CES three index; financial evaluation system mainly is the evaluation of EVA and cash flow.
Technical management
Customer oriented technology product research and development
Company technical management by the central character, the central engineering and project NPI part. Project NPI has a high-quality professionals, to provide the most close to the industrial production plan for the client front end design, providing a platform from the transformation of New Technology Lab - Sample - mass production, shorten the product development cycle. The central character and central engineering and unified control provides a strong support for the company "one-stop" service strategy layout, through the central project and the central unification of the quality standard management will effectively solve the model of single turn production consistency in engineering design and compensation change problem, technical difficulties and roll out, the production process to undertake the production factory, to grasp the technical difficulties of functional quality consistency and other difficult issues, to realize the seamless connection of production units, tries their best to build the transformation from platform new technology lab - Sample - mass production.
Information management
Information management: improve the cooperative, efficient operation decision support
Company information center has been fully implemented ERP system on-line and Intranet integration platform. At present, the ERP platform has open central purchasing, the central market and the central passenger platform, plant engineering, production planning, quality, equipment and financial platform, human resources K3 system. In the aspect of hardware support has the telephone company insider, conference calls, web conferencing, video conferencing, SMS platform, electronic fax, greatly strengthened the company internal coordination, improve the efficiency of the company operation decision. At the same time, the establishment of EDI and online bidding system enhanced external customers, suppliers and cooperative.